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Pros: Got new unit from RMA and knew to use their back plate instead of MB one and I had no issues.
Cons: Overall experience
Other Thoughts: I discovered that there was a design flaw in the initial run so they started adding a back plate for AMD boards, but did NOT update instructions or even add a "NOTE" item in packaging.
So when I RMA'ed broken unit (prior review) the eRMA group would not budge on paying inbound shipping since damage was result of a known design flaw. When I got to talk to a supervisor she told me their back plate was no different then MB one, but that was untrue. The MB plate is about 2 - 3 CM shorter then the one supplied in the kit which makes all the difference.
Then when I sent it in, they were out of stock which happens and I was OK with to start. When replacement had not shipped as scheduled I contacted them and they were doing physical inventory so add another two business days of delay. So I asked to get expedited shipping and was told that is not something they do, regardless of what has happened or why an item is delayed.
Pros: Great bit of kit and looks great, cannot say if it performs, see cons.
Cons: Nearly broke the MB and end the end it did break the mount point on the block/pump.
Other Thoughts: Doing a HTPC with a A8-5600K and wanted a quiet and cool solution so I picked this up. Went to do install per their instructions and just about snapped the MB to get one side to thread. While friend held everything in place I went to attach the opposite corner. While pushing and twisting to try and get that side to thread I heard a snap the first screw was still in the back-plate but the block/pump was no longer attached to the metal mount part. Bought it 31 days with a MIR so now it is up to CoolerMaster to make it right.
Love CM products and will continue to but this seems like a poor design. It is like they made a conversion mistake and used foot tons instead of foot pounds.
Pros: Nice bag for bank
Collection of tips for many devices
Nice operational design and appearance
Cons: No included way to get 1A for charging the bank, but check the drawer of discarded wall warts you might get lucky
Bag does not have additional pouch/pocket for tips so if you store tips with bank they will scratch it badly
Other Thoughts: I got this for a trip to VMworld so that I don't have to camp the outlets so I really have not used it to charge a device but overall or first impressions are of a quality item.READ FULL REVIEW