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WD BLACK SERIES WD4003FZEX 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5
  • Verified Owner
  • Owned For: 1 week to 1 month

1 out of 5 eggs Poor Quality for a Premium Drive 01/26/2014

This review is from: WD BLACK SERIES WD4003FZEX 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: The reviews raved about this drive. High MTBF, Premium Warranty and great performance. I purchased the drive because I wanted something solid to move my important data to while I upgraded my NAS. I went from 5 to 10 3TB RED drives in my Synology system and thought moving my critical data to this drive would keep it safe. Instead, I just lost about 2TB worth of data that cannot be replaced. Didn't have a fair or reasonable chance to back it up and it failed. It's been making a consistent clicking noise. Data LifeGuard Diags picked up the failure instantly on the quick test, although the SMART status indicates the drive is fine.

Cons: It failed within about 2 weeks. I've been trying to copy the contents to another drive. But it's taken at least 3 days of it running, clicking and grinding to get 500GB off so far. I've been skipping the files with read errors and assume they are lost for good. Worse yet, is the copy just froze on the last leg of my copy. Then I rebooted and the drive is no longer identified. This is bad.

Other Thoughts: Very disappointed. I thought buying a "better" drive would make sense because I needed a temporary place for it. Let that be a lesson. Multiple backups everywhere, buying a higher quality drive won't help you. I'm pretty sure the last 10 years of my work has been destroyed. I think Western Digital should know. I know question whether going with all WD 3TB Red Drives is putting stacking deck against me down the road. As an IT professional I've recommended WD drives for years. I've generally had good luck, with them. This disaster has certainly caused me to rethink my commitment.

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Tuneup Utilities 2013 - 1 PC
  • Verified Owner
  • Owned For: 1 week to 1 month

1 out of 5 eggs Wasted Purchase 12/19/2013

This review is from: Tuneup Utilities 2013 - 1 PC

Pros: Was seemingly a good deal

Cons: - Does not install on Windows 8.1
- Assumed upgrade to 2014 would be eligible.
- Wrote Tech-Support never received a response.

Other Thoughts: Would not recommend.

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Corel Winzip 17 Standard - Product Key Card
  • Verified Owner
  • Owned For: 1 week to 1 month

3 out of 5 eggs Great Product shakey support 11/28/2012

This review is from: Corel Winzip 17 Standard - Product Key Card

Pros: WinZip is a legendary product. For years and years it WAS the standard for zipping files. v17 holds some promise with some innovative new features.

Cons: The company still seems to be in transition to Corel, which I also believe is a wonderful company. BUT
The product right out of the gate didn't work with the Office 2013 RTM. It crashed Outlook right away because it didn't recognize the version number. Now I understand it's not released year, but the Preview has been WIDELY available. I clicked on a link to fill out a support form and got a missing page on their website. I finally found a general support area where I could enter the concern. I wrote, but there was never any feedback to indicate my question was received, etc. I would even thing it would be knowledgebase worthy but nothing there. The support options for this software are extremely limited. I partially understand why, but there needs to be a better method for contacting them and establishing a human dialog about legitimate issues or bugs.

Other Thoughts: I'd have no trouble giving five stars if support was improved. I do love the product.

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Jason W.'s Profile

Display Name: Jason W.

Date Joined: 12/18/06

  • Reviews: 18
  • Helpfulness: 12
  • First Review: 09/01/11
  • Last Review: 01/26/14
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