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Symantec Norton Security [For 5 Devices] (Product Key Card)
  • Owned For: 1 month to 1 year

5 out of 5 eggs Ultimately a Good Deal 02/07/2015

This review is from: Symantec Norton Security [For 5 Devices] (Product Key Card)

Pros: This latest version of Norton Security works well - scans are faster than in the previous version. It installs quickly and smoothly.

The license is for 5 devices, which works well for a great many households.

Cons: The downside is that you've got to buy this new version and cannot simply upgrade for free under your old subscription as in the past. While I throughly hate this policy (and Norton's abandonment of full rebates that left you paying only sales tax and the cost of a postage stamp), an online chat with Norton's support people resulted in them applying my stockpile of Norton Internet Security licenses I had built up when NIS was available with full rebates to the new product. So our Norton Security is licensed on all 5 computers for another 4 years. It's a hassle, but it works out.

Other Thoughts: So Norton has gotten a bit greedy -- that's a surprise? Just about every business has gotten greedy and they march in such lockstep that there's really little choice in many products. But we've also got Kaspersky and others that still offer full rebates. I'll stick with Norton for the next 4 years. Hopefully equally fine security programs will be available then with full rebates. Who knows?

Logitech T650 910-003057 1 x Wheel USB RF Wireless Touchpad
  • Owned For: 1 month to 1 year

2 out of 5 eggs Can't hold a charge 02/12/2013

This review is from: Logitech T650 910-003057 1 x Wheel USB RF Wireless Touchpad

Pros: Large surface, solid surface, very nice feel when it works. I've been using touchpads instead of a mouse for close to 20 years (Crique, Adesso Glidepoints) and am generally impressed with the T650 although I wish it had left and right push buttons and was wired, not wireless. See the cons for why.

Cons: Can't hold a charge. The T650 I bought in a brick and mortar store when it first came out was nice, but with three problems. One is that it is way too easy to accidentally zoom when trying to use two fingers to simply scroll on a page -- and if you turn off the two-fingered zooming, scrolling becomes very hurky-jerky in FireFox.

Frustratingly, the Logitech drivers intermittently stop working (happens every few days). The touchpad just doesn't respond. Then the icon disappears from the system tray. I've had to start the "program" again to get the touchpad to work.

Most serious, though, is that my first T650 could hold a charge for about 7 to 10 days instead of the month Logitech advertises. I got sufficiently ticked off that I posted the problem on Logitech forums and finally called tech support.

Tech support was quite apologetic about the problem and quickly sent me a new replacement T650 touchpad -- which has exactly the same problems. I've had it for three weeks and have had to recharge every seven days. I suppose I could just leave the USB charge cable in place all the time, but that seems to be a waste of electricity and I'm not sure that it wouldn't harm the battery even more. I do want to emphasize that Logitech's tech support person was quite helpful, courteous, and responsive even though he had never seen a T650 touchpad. They did not ask me to return the original touchpad.

Other Thoughts: I've got a pretty solid system with an Asus M5A97 EVO motherboard with the AI charge option in BIOS enabled. I'm at a loss why the battery can't hold a charge for more than a week with both touchpads. I realize that I work at my computer 7-8 hours a day, but Logitech doesn't qualify how many hours you limit there is each day to maintain a charge for a month. So I'll be back in touch with Logitech about these issues. Maybe a firmware update can solve them. Who knows?

Western Digital Black WD2002FAEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5
  • Owned For: 1 month to 1 year

4 out of 5 eggs Great Warranty Support - Nice Until It Fail 03/28/2012

This review is from: Western Digital Black WD2002FAEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive

Pros: Fast drive; large capacity. Excellent warranty support.

Cons: The drive went bad after 3 month of use as the secondary data drive in a two drive system.

Other Thoughts: Configuration: SSD "C" drive with Windows 7 Pro and applications; this Western Digital "D" drive used solely for data. For about a month this drive had been making noise like it was constantly accessing the platters. I'd get random freezes and unfreezes. I troubleshot a lot of possiblitiesbefore realizing the Western Digital hard drive was the problem (it had been about a decade since a hard drive went bad on me). Once I successfully cloned it to my 2 TB back up drive and I replaced the WD drive with the clone, the computer ran smooth as silk.

I called Western Digital and got a very helpful support tech in Manila. The bottom line is that I received a new (not refurbished) drive in 2 days (free USP 2-day air shipping). I did the advanced replacement where they take a credit card number and charge you only if you do not return the faulty drive within 30 days. The new drive works fine. If only all tech support went this smoothly and all companies provided advanced replacement.


Daniel L.'s Profile

Display Name: Daniel L.

Date Joined: 03/14/04

  • Reviews: 18
  • Helpfulness: 11
  • First Review: 03/27/11
  • Last Review: 02/07/15
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