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Thermaltake Chaser Series A31 VP300A1W2N Black Steel / Plastic ATX Mid Tower Computer Case
  • Owned For: 1 week to 1 month

1 out of 5 eggs Case is great, Thermaltake service is horrible. 12/29/2013

This review is from: Thermaltake Chaser Series A31 VP300A1W2N Black Steel / Plastic ATX Mid Tower Computer Case

Pros: This case is really nice. I like the big side window of the case.

Cons: When I receive my case, I miss two 5.25 tool-free mechanism. I have emailed and chat with the Newegg customer service about the issue. It's not Newegg fault that I miss the two parts.

I have send twice an email to Thermaltake customer service about it, I even called twice and left a message. It's like, they don't exist at all.

I decided to keep the case and use screws to mount the 5.25 drives. I could RMA and send back the case, but I can live without the tool-free mechanism. It's not a big deal.

Thermaltake Customer service get one egg, but the case get four eggs.


Anonymous's Profile

Display Name: Anonymous

Date Joined: 12/29/13

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 12/29/13
  • Last Review: 12/29/13
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