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Hanns-G HL273HPB Black 27
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: While it was working, the picture was amazing. It had a crystal clear image, and the response time was impressive.

Cons: When I started noticing the light bleeding through the TFT and causing a color distortion in that area, I foolishly contacted Hanns-G to get it repaired. I had to send several pictures to show what was wrong with it, and then they made me PAY to ship it back to them, which cost me just under $80, which they refused to compensate me for, even though the item was defective and not a cause of mine. They have now had this monitor for about 1 month, and every time I call, they say call back another day and we will know more. At least 3 times when I called them and after they finally answer they would put me on hold and then hang up on me. I have called back everyday that they specified and have been getting more and more rude people each time I call. They finally said that it will be shipped out sometime next week and to once again call back next week for the tracking number. I probably should have contacted NewEgg first as they seem to have a better process of handling RMA's.

Hanns-G HL273HPB Black 27
  • Verified Owner
  • neweggOwned For: 1 month to 1 year

Pros: Had nice color depth when I first received it.

Cons: The lighting started to bleed through the TFT at about 2 months of ownership. The Warranty that comes with it requires the person who bought the product to pay for shipping, even if it is defective and not caused by the owner.


Matt G.'s Profile

Display Name: Matt G.

Date Joined: 08/25/04

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 02/26/14
  • Last Review: 04/03/14
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