Skip to: | | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Home > 
Scott S.'s Profile > 
All Reviews
  • Find Reviews
  • Find

Showing Results: Most Recent

Dell UltraSharp U2713H 27
  • neweggOwned For: 1 day to 1 week

1 out of 5 eggs DEFECTIVE USB 3.0 * AVOID 07/04/2013

This review is from: Dell UltraSharp U2713H 27" LED LCD Monitor - 16:9 - 6 ms

Pros: Great picture. Wide variety of inputs. Wide Gamut

Cons: There is a large batch of these that have a defective USB 3.0 hub that will only work if connected to a USB 2.0 port on your motherboard or only use USB 2.0 devices. Connecting a USB 3.0 device and using a USB 3.0 port on your motherboard, will cause the device to either not be recongized or constantly cycle between connect/disconnect.

Dell is aware of this issue and recommends your perform an in warranty replacement but there are horror stories of being spending weeks processing the replacement only to be returned a refurbished monitor with the same problem:

"The issue has been fixed. To get a fixed U2713H, Dell Technical Support for your country must setup a NEW U2713H monitor exchange. A used/refurbished exchange will not give you a fixed U2713H. If you purchased the U2713H from a reseller, you must first transfer the U2713H service tag number into your name using this form."

Also, who wants to do an in-warranty replacement for a one-day old monitor?

Other Thoughts: I'm disgusted by the fact there so many people out there have this monitor with no working USB 3.0 hub. My guess is most people connect it to USB 2.0 ports on their motherboard so they never notice. I think Dell should issue a recall for the entire line as clearly it has a faulty design.

And yes, I returned it.

Dell UltraSharp U2713HM Black & Silver 27
  • neweggOwned For: 1 day to 1 week

Pros: Beautiful picture. Decent price. USB 3.0 is nice addition. Lots of ports.

Cons: CROSS HATCHING. It's basically thin diagonal lines running in both directions along the bottom half of the monitor. They are less noticeable from a distance but if you use your computer a lot (and I suspect if your thinking of spending $600+ on a monitor you do), you will see them.

They are visible most when the background is white, such as most news websites or even NewsEgg website.

I decided to return the monitor after coming to the conclusion a monitor that priced this high should not have an obvious defect.

Other Thoughts: I returned it and got the U2713H, which is a high quality display with Adobe RGB coloring (wide gamut) and no cross hatching.

Unfortunately I have to return the U2713H because it has a defective USB 3.0 hub that basically only works if you plug it into a USB 2.0 slot on the motherboard or use USB 2.0 devices. Dell is aware of this issue and claims you newly manufactured ones don't have this problem but who wants to do a warranty exchange on a one day old product.

ASUS PB Series PB278Q 27
  • neweggOwned For: 1 day to 1 week

Pros: Beautiful at first. Lots of brightness/contrast options. Simple to use OSD (despite what others might say). Adjustable stand. Vesa 100x100 compatible.

Cons: Horrible Color. And this is extremely noticeable not just if your a color expert. As soon as I plugged it in I was reminded of old CRT monitors, when they hue/tint is messed up. For a monitor this price it should come precalibrated from the factory.

It bothered me enough that I returned it. Something that costs this much shouldn't have such crazy colors

Other Thoughts: I picked up a Spyder4Pro and calibrated it but I wasn't a huge fan of the results. It really needs to be calibrated via the OSD on a hardware level, not via an ICM picker.

After a week, I returned it. A monitor this price should not be this much work.

Luckily I purchased it at a store that does not charge a restocking fee.


Scott S.'s Profile

Display Name: Scott S.

Date Joined: 08/09/05


  • neweggTop 1000 Reviewer
  • Reviews: 80
  • Helpfulness: 42
  • First Review: 09/13/05
  • Last Review: 07/04/13
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.