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Thermaltake SMART Series SP-550PCBUS 550W ATX 12V 2.3 SLI CrossFire 80 PLUS BRONZE Certified Active PFC Power Supply
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Reasonably good PSU at a good price

Cons: Rebate process

Other Thoughts: This is an update to my previous review. I sent an email directly to Thermaltake, who responded almost immediately promising to push my rebate through and review their rebate
process / provider. My faith in Thermaltake is mostly restored

Too bad I have already spent more than $10 of my time trading emails with the geniuses they employ in their rebate center.

BTW NewEgg did their usual awesome job getting the PSU to me quick and free.

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Rosewill RNX-A5 2.4 GHz Indoor 5 dBi High Performance Detachable Omni-Directional Antenna
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Inexpensive, works just great

Cons: None

Other Thoughts: The packaging is a PITA to open, but the antenna works great.

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Thermaltake SMART Series SP-550PCBUS 550W ATX 12V 2.3 SLI CrossFire 80 PLUS BRONZE Certified Active PFC Power Supply
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: PSU is as advertised

Cons: I precisely followed their unnecessarily complex rebate process for a whopping $10. After 30+ days, the rebate was denied for non-receipt of the invoice even though their scanned documents clearly show that they received a hard copy of the invoice.

I have purchased a bunch of stuff from Thermaltake over 20+ years. They just lost a long time customer because I no longer trust them.

Other Thoughts: Thermaltake...Fire your rebate staff / provider and change your rebate process, or stop offering rebates altogether.

4 eggs for a reasonably good power supply at a good price. -5 eggs for participating in a rebate process that is clearly designed to prevent customers from actually getting the rebate they earned.

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Lorrie S.'s Profile

Display Name: Lorrie S.

Date Joined: 02/22/04

  • Reviews: 6
  • Helpfulness: 3
  • First Review: 03/29/12
  • Last Review: 05/01/14
  • Most Favorable Review: 5 out of 5 eggs
  • Most Critical Review: 3 out of 5 eggs
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