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Le Pan II Tablet PC Qualcomm APQ8060(1.2GHz) 9.7
  • Owned For: 1 month to 1 year

Pros: Good looking product with great screen resolution. Easy to use interface. It would be nice to include a fabric pouch.

Cons: In March of this year, I bought A LePan tablet as a testing device for website programming. While this tablet lived up to expectations at first it started losing functionality and connectivity by month three. This Table is only used a few times a week and by month six it would no longer connect with any Wi-Fi device making it nearly useless for our needs. I emailed support multiple times requesting an RMA and got no response. We finally connected with a live service person by phone and he directed me to the LePan website to generate an RMA request on line. Finding it strange that the “live” service representative was not empowered to issue an RMA we went to the website and submitted the required forms. Two days after submission, we finally received acknowledgement of our request but still do not have an RMA to return this deaf table for repair or replacement. New Egg has always made support and service a high priority—sadly LePan's service is not up to their high standards.


Robert M.'s Profile

Display Name: Robert M.

Date Joined: 01/03/06

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 09/11/12
  • Last Review: 09/11/12
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