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TOSHIBA Hybrid Drives MQ01ABD100H 1TB+8GB(NAND Flash) 32MB Cache SATA 6.0Gb/s 2.5
  • Verified Owner
  • Owned For: 1 day to 1 week

3 out of 5 eggs Good drive, Toshiba support stinks 11/10/2014

This review is from: TOSHIBA Hybrid Drives MQ01ABD100H 1TB+8GB(NAND Flash) 32MB Cache SATA 6.0Gb/s 2.5" Laptop SSHD

Pros: excellent value especially during sales
fast
quiet
more aggressive caching methods than their SSHD competition
SLC flash vs MLC in their competition's current products
7mm version available (different product line)

Cons: Advanced Format (requires correct alignment for XP / cloning)
No overall performance advantage vs their competition
Mfg doesn't release firmware updates like their competition
More difficult RMA process vs their competition (but haven't needed it)
Mfg not responsive for technical support re: firmware in general
Support by their SSHD competition is better in all respects

Other Thoughts: I've used their SSHD / hybrid competition's drives for years with little to no problems as I've always kept their firmware updated, so I bought one of these drives to evaluate.

This product is similar to its competition but its caching algorithms are more aggressive on some testing patterns, but ultimately its PCMark scores are similar. Unlike its competition it has continued to spec SLC vs MLC flash which is excellent, but bad technical support from Toshiba for firmware updates and general responses to firmware requests (even for their enterprise product lines) leaves me unlikely to use this product vs its competition on any significant scale.

As a side note, providing no support for matching firmware versions on their enterprise products for use in arrays makes me blacklist those product lines entirely. If Toshiba's only intention is supporting enterprise clients they should realize informed customers will never buy unsupported array products and they might as well stick exclusively to HP, Dell, etc contracts and forget selling generic versions.

A lack of firmware releases suggests stability in the design, but this position is more marketing than reality as mfgs with similar policies for their mass market products still produce fixes and optimizations for their enterprise product lines at regular intervals. This lack of firmware support for a product using flash memory is unacceptable, and their competitor changed their position to provide regular firmware updates since producing hybrid products.

Toshiba has been particularly bad at responding to requests for this type of support even for their enterprise product lines, so I am unlikely to use any of their products at any level of volume due to this generally irresponsible approach to support. If they want to ignore support requests, they need to provide an automated system which provides firmware based on serial or model number searches like their competition. I have relayed this logic to multiple levels of Toshiba support and their social media support, all to the same mute response so this incompetent support appears to be pretty much universal.

Toshiba may be a good product out of the gate, but pray there are no bugs affecting your particular implementation as Toshiba's level of support for mainstream storage products is basically nonexistent.

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NETGEAR FVS336G-200NAS ProSafe Dual WAN Gigabit Firewall with SSL & IPsec VPN
  • Owned For: 1 month to 1 year

3 out of 5 eggs Sustained Incompetence 03/25/2014

This review is from: NETGEAR FVS336G-200NAS ProSafe Dual WAN Gigabit Firewall with SSL & IPsec VPN

Pros: Decent feature set
Build Quality

Cons: Netgear support takes forever to fix simple firmware bugs
PPTP server broken on final 3.xx firmware
WAN throughput limit ~40Mb on 3.xx firmware
WAN throughput limit ~30Mb on 4.xx firmware
External power brick

Other Thoughts: For a supposedly current generation ~$300 business product, the processor in this router is either inadequate or Netgear's ability to code efficient firmware is suspect. I purchased this product to do simple PPTP VPN's, which crash within seconds of sustained data transfer with no tunnel disconnection. After laughably slow progress with Netgear's supposedly business level support on a simple tunnel cfg that could be created in their labs in 15 minutes, they finally produced a beta firmware after months which fixed the PPTP tunnel but capped the WAN at ~30Mb. The latest 3.xx firmware bottlenecked at 42Mb on my > 50Mb connection, and now 6 months later a 4.xx firmware has finally been released which again has the 30Mb WAN performance bottleneck but the PPTP server no longer supports the same type of configuration (PPTP IP range cannot be within the same subnet as the LAN) despite it functioning fine in the previous release. It also errors out constantly attempting to add machines from its DHCP table into a reserved list.

My conclusion is becoming that this router's hardware platform needs to be replaced with a competent v3 one, and Netgear's inability to write efficient or competent release firmware is probably going to move me to another manufacturer's VPN products. A seriously sad showing by Netgear.

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HighPoint RocketRAID 2640X4 SGL PCI-Express x4 SATA / SAS Controller Card
  • Owned For: more than 1 year

4 out of 5 eggs Excellent value & compatibility 12/18/2013

This review is from: HighPoint RocketRAID 2640X4 SGL PCI-Express x4 SATA / SAS Controller Card

Pros: price for features
compatibility
boots JBOD / single drive without any onboard BIOS configuration
easy firmware updating in Windows
small size

Cons: price for size / complexity of card
port #1 is in the furthest away / most hidden spot once card is installed

Other Thoughts: This product works excellent for adding into a functioning system as a temporary bootable SATA/SAS card to add drivers for other controller modes. My classic use for this is setting up the 2640X4 card, swapping the boot drive over to this card and changing an Intel SATA controller from AHCI into RAID mode for either coexisting an SSD with a RAID array or converting to an SRT mirror. Once the reconfiguration of the image's controller drivers is done while booting on this card, I can remove this card and boot with the drive on the original controller in whatever mode is required.

The Promise cards I have which I used to use for this purpose frequently will hang the system at boot when coexisting with Intel controllers in RAID mode (but not in AHCI mode) with all existing firmware versions. The 2640X4's stock 1.3 firmware worked perfectly, but firmware can easily be updated (1.4 at the time of this review) within Windows as well .

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CHARLES T.'s Profile

Display Name: CHARLES T.

Date Joined: 10/03/09

  • Reviews: 19
  • Helpfulness: 11
  • First Review: 08/03/11
  • Last Review: 11/10/14
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