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Harman/Kardon AVR2650 7.1 Channel A/V Receiver
  • Verified Owner
  • Owned For: less than 1 day

1 out of 5 eggs Now you hear it, now you don't 02/21/2014

This review is from: Harman/Kardon AVR2650 7.1 Channel A/V Receiver

Pros: It has a nice, clean look and the back is well organized. It also sounded very nice for the 30 minutes or so that it lasted.

Cons: No sound after 30 minutes. HK phone support is terrible. Still no sound after factory reset and re-cabling the whole thing.

Other Thoughts: I spent the whole night (until 4 M) trying to get the receiver to work. I changed out all my HDMI cables (all support HDMI 1.4) and reattached the speaker wires. The next day I called HK. The operator was rude and the level 1 and 2 techs put me on long holds (15 - 30 mins). After an hour and a half, I finally spoke to a "senior level technician" who told me that HDMI specs call for a cable length of no more than 9 feet. It doesn't and my cables worked fine with my old Sony, plus they also worked with this HK AVR 2650, but only for 30 minutes!

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TERRENCE B.'s Profile

Display Name: TERRENCE B.

Date Joined: 01/03/08

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 02/21/14
  • Last Review: 02/21/14
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