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Showing Results: Most Recent
Pros: - fast thunderbolt speed
Cons: - broke after 2 weeks
- have been going back and forth with their RMA team for over a month just to get a gosh darn RMA!
- poor customer service, lack of communication in their company between departments
- expensive for poor quality product
Other Thoughts: Seriously High-Point....
I have been going back and forth with them since I mailed out the RMA request in early March. It is now Mid April and they are having me resend the same paperwork that I initially sent. I am tired of dealing with their ridiculous way of issuing RMA's (whole other story that involves making a customer profile, logging into their customer support which is only accessible through a secret link they provide, then you finally get to see their reply vs. just sending you an email).
Hopefully Newegg can issue me a refund at this point so I don't have to deal with these guys anymore.
Display Name: michael r.
Date Joined: 03/06/06
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