Skip to: | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Wish List
  • Feedback
  • Help
Search all
Home > 
michael r.'s Profile > 
All Reviews
  • Find Reviews
  • Find

Showing Results: Most Recent

HighPoint RocketStor 5212 2 3.5
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: - fast thunderbolt speed

Cons: - broke after 2 weeks
- have been going back and forth with their RMA team for over a month just to get a gosh darn RMA!
- poor customer service, lack of communication in their company between departments
- expensive for poor quality product

Other Thoughts: Seriously High-Point....

I have been going back and forth with them since I mailed out the RMA request in early March. It is now Mid April and they are having me resend the same paperwork that I initially sent. I am tired of dealing with their ridiculous way of issuing RMA's (whole other story that involves making a customer profile, logging into their customer support which is only accessible through a secret link they provide, then you finally get to see their reply vs. just sending you an email).

Hopefully Newegg can issue me a refund at this point so I don't have to deal with these guys anymore.


michael r.'s Profile

Display Name: michael r.

Date Joined: 03/06/06

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 04/15/14
  • Last Review: 04/15/14
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.