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Pros: Very fast machine well built. Just like all machines I build for clients, the first thing to do is to format the hard drive and use the OEM Windows disc to install a clean install of windows 7 pro to match the customer's working environment.
Cons: Wish the Vostro cases were a little more robust; if you need a better case it's best to step up to an Optiplex.
Other Thoughts: Every tech who installs Dell's should have a least 1 copy of every OEM CD/DVD for the Os install.