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Pros: This is a follow up to a previous review, in which I rated this product one star due to the included power supply arriving doa. Newegg provided an RMA, but the cost of shipping back to Newegg was prohibitive for a relatively inexpensive item. I decided to email the manufacturer from a link on the Newegg site, and received a prompt reply. The service representative for Orico, was very responsive, and made arrangements for a replacement power supply to be shipped from China.
Cons: Receiving a new item with a DOA component.
Other Thoughts: Chinese companies are notorious for their poor customer service. This was not the case with Orico. The service representative was courteous, prompt in his replies, and followed up to insure that my problem was resolved. Orico appears to be a very customer oriented company.READ FULL REVIEW
Pros: None. Product was DOA.
Cons: Product was shipped with a defective external power supply. Costs about half of the product price to RMA to Newegg. This product was way overpriced, even at the sale rate. I would not recommend even if it had worked.READ FULL REVIEW
This review is from: ThinkTank Technology 31-Piece Roadside Emergency Kit with Jumper Cables and Case
Cons: This kit was very inexpensive, so I did not anticipate a high quality roadside emergency kit. However, this kit rates below my already modest expectations. I am afraid it will be a donation to the local charitable second hand store.READ FULL REVIEW