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WD 2TB Elements Portable External Hard Drive - USB 3.0 - WDBU6Y0020BBK-NESN
  • neweggOwned For: 1 month to 1 year

1 out of 5 eggs Issues with Drive Firmware 01/09/2014

This review is from: WD 2TB Elements Portable External Hard Drive - USB 3.0 - WDBU6Y0020BBK-NESN

Pros: When I first got the drive it worked well and transfers averaged around 70MB/s.

Cons: Issues with disconnecting during transfers
Firmware Update software does not work and you can not download firmware manually.

Other Thoughts: A year or so later and I am having trouble with the Drive not completing transfers. During a transfer there is always at least a couple files that it has problems transferring. Usually a Try Again works for the file, but that is highly irritating to have to do over and over. And then there is should I trust this drive with my backups if it is having this problem now. Noticed there was a firmware Update that says it will correct this problem. Tried there Firmware Update program and I get a Failed to download check your internet connection message...tried my work internet, home internet, and via cell phone tethering with same error message. Searching on the internet and it seems this issue has been going on three years now with their software. No way to download the firmware update manually and now I have a unreliable drive. I should have stuck with Seagate, my 500GB Seagate drives are still going strong after 5 years.


Jamie S.'s Profile

Display Name: Jamie S.

Date Joined: 11/20/01

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 01/09/14
  • Last Review: 01/09/14
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