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Pros: While my HDD did fail, my issue with my win7 product code was MY error. Thanks to the fine customer service by Joy Systems (Chris) my issue has been resolved and I am a very satisfied customer.
Cons: NoneREAD FULL REVIEW
Pros: System works very well except HDD toasted after 45 or so days
Cons: HDD replacement.
Other Thoughts: HDD failed, it refurbished so no real complaint. However, after I installed a new drive the system product label for win7 pro would not allow Microsoft'x authorization (too many uses). Vendor has not or will not send me a usable product code. System is useless unless I buy another win7 product code. Shady at best.READ FULL REVIEW