Pros: It works for the most part now.

Cons: Out of the box the display had lines horizontal and vertical, had to send it in for repair. Then got it back and it still had the problem. Sent it in for repair again. About 2 months after purchase I can finally use it. About 6 months into it, the Touch pad will not respond after moderate use, need to use an external mouse at all times.

Overall Review: This is my 4th Acer product in about 3 yrs. The first 3 were, and are great. The purchase of this laptop was to update an Acer laptop that had about 2 yrs of hard use (still going strong). I used to be extremely impressed with Acer Products and recommended them to many people. After my experience with this laptop and finding out how poor Acer customer service is I'm not sure I will purchase another.