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- Tried to get support from customer service, and they would not offer any technical support until I paid them a fee for technical support. I have been a loyal customer of Netgear since 2003 and after being so outraged at the quality of customer support I have decided I will move on to another company for any of my networking needs
Other Thoughts: - Before considering getting a Netgear product keep in mind that if you ever have an issue with your router they won't help you unless you pay them a fee. Router came with a 1 year warranty but they are not offering it whatsoever