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Samsung 3D Blu-Ray 5.1 Smart Home Entertainment System, 500W - HT-FM45
  • Verified Owner
  • Owned For: 1 month to 1 year

4 out of 5 eggs Misleading Warranty 07/15/2014

This review is from: Samsung 3D Blu-Ray 5.1 Smart Home Entertainment System, 500W - HT-FM45

Pros: Price, Sound Quality, Overall Value, NewEgg customer service

Cons: Refurbishment Warranty, Limited Apps, No WIFI, Reliability

Other Thoughts: This HT system is very good value for the price. The sound is pretty good for the speaker size and the blu ray player does what is expected. Pretty limited on the range of apps of available, though most of the big ticket items like Youtube, Netflix and Hulu are available.

The biggest con I noticed is not with the item but the warranty. This item is NOT MANUFACTURER REFURBISHED. It is Refurbished by a different vendor and I am not pretty certain with their quality.

The Original item I received stopped playing Blu rays after like 40-45 days and spit out any Blu ray I tried playing. I called Newegg since the listing said the unit carries a 90 day warranty and they gave me the number of the Refurbishment vendor. When I contacted them they said their warranty is only 30 days and NOT 90 Days.

Newegg though honored the 90 Day warranty and replaced the unit. So if you are planning to purchase this system be aware that this not manufacturer refurbished and only carry a 30 day vendor warranty. If there is any issue route it through Newegg.

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Logitech V550 Nano Gray 3 Buttons Tilt Wheel 2.4 GHz Cordless Laser Mouse for Notebooks
  • Verified Owner
  • Owned For: 1 day to 1 week

Pros: Excellent Mouse, very fast operation and the scroll wheel is brilliant. It comes with an external docking station which can be used with desktop. The idea of clipping the mouse on the laptop is very good and is great way to carry the mouse. Once again a very good service from Newegg.

Cons: None

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Panasonic Viera 32
  • Verified Owner
  • Owned For: 1 day to 1 week

3 out of 5 eggs Faulty Product Excellent Customer Service 11/27/2009

This review is from: Panasonic Viera 32" Class (31.5" Diag.) 720p LCD HDTV TC-L32X1

Pros: This is my First order with NewEgg and I would say it is one of the very best experience. They have excellent Customer Service. The Product I received was faulty, It had dead pixels and big blue dot was visible on the screen. I could not call up Newegg as they were closed on Thanksgiving and I sent them a email, i did not expect such a quick response. Friday morning when I opened my mailbox, I had received an RMA and also a shipping label to ship my product. They did not charge me anything for restocking or for Shipping.

As far as the Panasonic TV is concerned, since the product had dead pixels I could not use it for long to do much of a review. But from my observation from the last 2 days I could make out the following Pros:

Excellent Picture quality for a entry level product. The colours are pretty vivid and very sharp. The viewing angle is excellent. The Ipod Dock, SD Picture Card Slot and the Viera link are obvious advantages.

Cons: Sound as few other people have mentioned is not great. I have a very small living room and it is adequate for me, but if the living room is large then definitely one would need a separate sound system. Also I feel the sound tend to become kind of erratic (Not sure again if this a problem with my TV or with the product in general).

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Jai J.'s Profile

Display Name: Jai J.

Date Joined: 11/19/09

  • Reviews: 3
  • Helpfulness: 1
  • First Review: 11/27/09
  • Last Review: 07/15/14
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