Showing Results: Most Recent
Pros: This drive is very fast and a good price
Cons: My first drive failed after eight months with some bad blocks, but was still bootable and data was retrievable. The RMA process to get that taken care of was a nightmare. The standard option will take week. The Advanced Repair option requires a hold on a credit card, which is standard practice, but they charged me nearly $400 for this ~$200 drive and expected me to pay for shipping. When confronted about the cost disparity, their official response was that they "did not want to undercut their resellers." They don't want to undercut their resellers on REPLACING A DEFECTIVE DRIVE. It's a temporary hold, but it's insane to put a hold twice the cost of the drive on ANY retail outlet on a card.
That new drive from the RMA just catastrophically failed 6 months later and destroyed my partitions irrevocably and cannot be repaired or rebuilt.
I'm not looking forward to going through another RMA process with them and will be looking to another brand. Don't buy this drive unless you're an expert in data recovery or don't care about your data.
Pros: Board looks nice and is a good price for the specs, theoretically
Cons: DOA. No post, no display, nothing. Some Google searching turned up that this seems to be a frighteningly common issue with this board. After checking and ensuring no bent pins, swapping every other component imaginable other than the CPU, and a lot of frustration, the board is most assuredly dead.
To fix it, MSI wants me to pay to ship it to them and then send me a refurbished one. That is absolutely not going to happen and I will not be purchasing another MSI product in the future.
Pros: Lightweight and decent screen.
Long battery life
Cons: I opened the box to find a unit with casing separating and coming apart. While I was able to snap most of it back together, the top right corner refused to snap together or remain closed. Shining a light inside showed some sort of squishy, sticky mass attached to the board and blocking a tab. I removed it to find out it was a wad of MASKING TAPE. After removal, the case still didn't snap together. I removed the back panel and found that the hooked tab was broken and flopping around like a piece of melted plastic. No wonder they tried to hide it with a wad of masking tape.
The OS they've left me after they cleaned it up and sysprep'ed it is damaged and virtually unusable. It can't log in with a microsoft account and can't update.
This is seriously the worst refurbished product I've ever seen. Any company that thinks it's okay to sell something as repaired that has masking tape on the motherboard in an attempt to hold the case together doesn't deserve ANY ONE's business.