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Cons: The water dripping into the coffee filter is simply NOT hot enough. The hot plate does a decent job in heating the coffee AFTER it is brewed, however, the optimal temperature to actually brew the coffee is 195-210F.
The water level marker is actually INSIDE the coffee machine which makes it hard to see how much water you are adding. This becomes a problem when you make under 4 cups of coffee as the carafe labels anything above the 4 cup mark.