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Neato  XV-21 SD  Pet & Allergy Automatic Vacuum Cleaner, Colors May Vary, Manufacturer Refurbished (Scratch And Dent)
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: Deep cleaning. Has picked up stuff my normal floor vacuum left behind. I'm actually surprised how much was left behind when I thought my house was clean.

Cons: Not really a con, but......

To all those who bought a refurb unit for $180 or less and are complaining about battery life, it's a refurb. Batteries are $50 for a pair. You can get even better batteries for $55/pr. Compare $180 +$50 to the $300+ (here on Newegg) a brand new unit costs.

Other Thoughts: My unit (purchased in sale for $150) had absolutely worthless batteries. It wouldn't go 4' from the base before complaining the batteries were dead after charging for 12 hours. For $55 I upgraded from the normal 3200 mAH to 4400 mAH batteries. No it runs for between 45-55 minutes before returning to base.

For $205 I got a unit that initially disappointed but now is better than a new unit.

Neato  XV-21 SD  Pet & Allergy Automatic Vacuum Cleaner, Colors May Vary, Manufacturer Refurbished (Scratch And Dent)
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: This is a great vacuum. It actually deep cleans way better than my expensive regular vacuum. I have actually vacuumed with my regular vacuum and then set my Neato to go over the freshly vacuumed area and you wouldn't believe what it pulls out.

It gets into areas regular vacuums can't get to because it doesn't have the upright portion of a normal vacuum.

Scheduling cleanings is super easy.

BTW, it's actually quieter than my normal vacuum.

Cons: You will most likely need to order new batteries if you're getting a refurb unit. Mine were almost totally shot. Figure $50 for a new pair of new OEM batteries. You can find aftermarket batteries that have about 30% more power for about $5 more if you search online.

You will need to go through the reset battery procedure to get the thing to run reliably whether you get new batteries or not.

DO Not schedule this thing to vacuum at night! If for any reason it fails (beater bar stuck, can't get out of a spot, didn't reconnect to recharge, etc) it will sit and beep. Worst of all, it will beep, and then stop for awhile (just long enough for you to fall asleep) and then beep some more, lather, rinse and repeat as necessary. Schedule it to do it while your gone or while your home and don't care about the noise..

Other Thoughts: This thing rocks! What? you mean I don't have to vacuum anymore? SWEET!!!!!

If you have pets or someone in you household with long hair the first few vacuums are going to be frustrating. This is only because the robot is picking up all the hair your old vacuum left behind and is binding up the beater bar. You'll have to stop and remove the wound up hair from the beater bar before it will continue.

You need to pick up your cleaning area just like you normally would. It will go over cords and cables without sucking them in nearly as much as a regular vacuum.

It does the cutest little rear end wiggle when it's backing up to it's charge station.

  • Verified Owner
  • Owned For: 1 day to 1 week

Pros: Cool to the touch. Puts out light.

Cons: The real output is somewhere between a 60w and 75w bulb. I should have known by the 12w rating.


Stephen H.'s Profile

Display Name: Stephen H.

Date Joined: 05/09/13

  • Reviews: 15
  • Helpfulness: 6
  • First Review: 07/12/13
  • Last Review: 05/14/15
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