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IOGEAR GBU321 Enhanced Data Rate Wireless USB Class 1 (up to 330 feet) Adapter USB 2.0
  • Verified Owner
  • Owned For: 1 day to 1 week

1 out of 5 eggs Windows 7 Compatibility Issues 07/28/2012

This review is from: IOGEAR GBU321 Enhanced Data Rate Wireless USB Class 1 (up to 330 feet) Adapter USB 2.0

Pros: None.

Cons: I'm curious as to why my review was deleted, but this dongle is a nightmare to install. I'm sure there are those who didn't have an issue with installing it in Windows 7 64-bit, but based my on research, it seems like there are just as many who can't get the thing to work.

After installing/reinstalling a number of bluetooth stacks and spending the better part of a day trying to get it to work, it seems the only thing left to do is reformat and reinstall windows. A ridiculous solution in today's plug and play world. IOGEAR doesn't offer clear installation instructions, and their customer service is rude, ignorant, dismissive, and condescending.

IOGEAR GBU321 Enhanced Data Rate Wireless USB Class 1 (up to 330 feet) Adapter USB 2.0
  • Verified Owner
  • Owned For: less than 1 day

Pros: I've yet to see any, but continuing to give it the old college try.

Cons: I have tried installing IOGEAR's Drivers, Broadcom's BT drivers, and a host of installing/uninstalling tricks involving plugging the device in or removing it at different moments during the process.

None have worked.

Windows 7 does not recognize the device as a Bluetooth Transmitter. It would seem that this problem is not rare, despite the positive reviews on this site.

Additionally, IOGEAR's customer service is unhelpful, rude, and condescending.

Other Thoughts: I will continue to toy with it and scour the internet for possible solutions considering that it seemed to work just fine on my girlfriend's windows 7 laptop, but if I can't resolve the issue I'll be returning it for a different device.


Colin F.'s Profile

Display Name: Colin F.

Date Joined: 09/30/11

  • Reviews: 2
  • Helpfulness: 0
  • First Review: 07/27/12
  • Last Review: 07/28/12
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