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Pros: Works as advertised. When I virtualized a Windows Server 2003 instance into ESXi, I lost the ability to use the PCI fax modem. Add this with a ~$30 serial fax modem, also from NewEgg, and I'm back in business.
Cons: This device doesn't make me biscuits every morning.
Other Thoughts: I had to reboot the server after installing the virtual COM port drivers. Mildly annoying, since I WANT TO PLAY WITH THE NEW TOY NOW, but that evening after the reboot, everything ran just fine.