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ASUS SABERTOOTH 990FX R2.0 AM3+ AMD 990FX + SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Worked Great for 2.5mo.
Lots of nice features

Cons: Quit after 2.5mo, indicating bad cpu via onboard led
extensive testing proved the dummy light was wrong and I had wasted $200 on a new cpu
Asus support is the worst I've ever seen. First tech I explained the problem to had to look online for procedures to diagnose the problem, even though I'd already explained said procedures and done them myself. 5 hours on the phone and 2 techs in, no one at asus could figure out how to send the shipping label they promised me twice. 3rd tech and another hour on the phone promises contact for advanced replacement within 48hrs. 8days later still nothing. 4th tech after another hour says she'll escalate the issue to a higher dept. which will call me for 30-60min. and solve the problem. Surprise! no phone call. 5th tech says she can't do advanced replacement because they don't have one of these in stock. Supposed to hear back from asus in 3-4 days about regular RMA process. I've now been waiting over a month for customer service to figure out how to satisfy their warrantee.
This is my 2nd and last defective high-dollar device from asus, and the 2nd time I've waited over a month for the world's most inept customer service dept. to replace a defective part.

Other Thoughts: Bottom Line: $180 got me a motherboard for 2 months with an utterly worthless warrantee because asus can't find their butts with both hands and a map. Would've been cheaper to rent a computer from some store for that amount of time.
Basically ASUS needs either: a new customer service dept. supply chain, quality control program, and business model, or they need to go back to making simple inexpensive parts like cd drives that are not worth shipping back for RMAs.

ASUS VE247H Black 23.6
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Nice size
bright backlight
multiple connector types

Cons: Like many other reviewers, both digital connections on my monitor would gain and lose signal every few seconds, rendering them useless

Asus' idea of an RMA process is to get you to send them your defective product, shelve it for a month somewhere you can't pronounce, then send it back to you claiming inability to replicate the problem

Furthermore, their service staff couldn't be bothered to read my correspondence, forcing me to write, rewrite, and explain the obvious four times.

Now they want to charge me a $10 processing fee to replace a monitor I have owned for months, but never got to use, and which the few intelligent support staffers I spoke to agreed was clearly defective.

Other Thoughts: When a customer tells you he's tried, separately and collectively, 6 computers, 8 video cards, over a dozen cables, and multiple driver releases and each had the same issues, you really shouldn't treat him like an idiot.
Will never buy an ASUS monitor again

ARCTIC Alpine 64 GT Rev. 2 CPU Cooler - AMD, Supports Multiple Sockets, 80mm PWM Fan at 22dBA
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Cheap
Easy Install
Outperforms most AMD coolers
Effectively cools cpus above recommended die power
Pre-applied thermal seems decent

Cons: A little tricky to uninstall
Plastic tabs are a little more fragile than steel

Other Thoughts: Have used 5 of these on socket 754, 939, AM2, even AM3, and they are cooler and quieter than stock AMD coolers were, even on a couple cpus above maximum approved wattage.


Ian B.'s Profile

Display Name: Ian B.

Date Joined: 11/23/03

  • Reviews: 23
  • Helpfulness: 15
  • First Review: 09/03/06
  • Last Review: 08/01/14
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