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This review is from: Samsung BlackJack II Red 3G Unlocked GSM Smart Phone with Full QWERTY Keyboard
Pros: Great feature set - easy to set-up onboard GPS. Option to flash to WM 6.1 direct from Samsung.
Cons: Hardware quality.
newegg did well on support and RMAs, but I have just sent back my third of these.
On the first the spinner/d-pad gradually died over a period of about 7 days.
On the second the charger/sync port would not reliably hold a connection for more than about 5 seconds - this sounds similar to the fault another reviewer experienced.
On the third, the battery would not hold a charge.
Other Thoughts: Three units was enough for me to decide to look for another model. Ironically I was upgrading from a European BlackJack I, which has been rock-solid.
newegg were consistently helpful, so I'd buy from them again, just not a BlackJack II