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Actiontec GT784WN-01 Wireless N DSL Modem Router
  • Owned For: 1 week to 1 month

1 out of 5 eggs Fails out of the box and worthless support 07/07/2012

This review is from: Actiontec GT784WN-01 Wireless N DSL Modem Router

Pros: Speed on internet was good and to wireless devices

Cons: From the first day I could not set it up to communicate with the LAN connected computers and printers. The wireless adapters worked fine. Customer Support could not help at all. After a while they asked that I talked to technical support but they never replied to my call. The biggest problem is there is no user manual an unless you are a network guru forget trying to set this thing us without help. I could not set up a static rout for the LAN devices even with the IP address and MAC address. There isn't any help on their website either. The Q&A are useless for this problem. There may have been a bug in the modem but since I would not get Tech support to help I will never know. I have been working with networks for over 15 years and this is the first time I ran into a product that did not assist me without speaking to a support rep.

Other Thoughts: Avoid this product like the plague.

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George S.'s Profile

Display Name: George S.

Date Joined: 10/02/04

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 07/07/12
  • Last Review: 07/07/12
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