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Cons: I had trouble installing the latest version of Kaspersky so I called Customer Service. After some diagnostics, the agent said I needed to be protected from Trojans and Hackers so they would sell me lifetime protection for only $199.99. I said that was too much and he and I started negotiating on a lower price. After a bit I realized this was a scam and hung up.
Other Thoughts: I would not have expected this from a major player in the anti-virus software business.