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Andrew H.

Andrew H.

Joined on 11/02/08

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Product Reviews
product reviews
  • 1
Most Critical Review

Product good, but slow/unresponsive Customer support

GIGABYTE GA-H77N-WIFI LGA 1155 Intel H77 HDMI SATA 6Gb/s USB 3.0 Mini ITX Intel Motherboard
GIGABYTE GA-H77N-WIFI LGA 1155 Intel H77 HDMI SATA 6Gb/s USB 3.0 Mini ITX Intel Motherboard

Pros: Board is small and can handle pretty great parts. great speed through the bt and wifi antennae. Intel I3,5,7s, can handle pretty great gfx card (i use gtx 660ti), and it fits in an awesome tiny cooler master mini itx case I got.

Cons: mobo started having some issues between 1.5-2 year mark. Sent it in to RMA for warranty. They received my board quick (not saying much), but it's now been in the same "minor repair" status almost 3 weeks without anything happening. Furthermore, Gigabyte has not responded to my last e-mail asking for the status/expediting options, and they have began to ignore me. Gigabyte's customer service sucks. I have yet to hear back and will update if i do.

Overall Review: I hope they get back to me soon. It should not take 3 weeks for "minor repair". I have worked logistics at an b2b industrial PC systems and software company, alongside production, and this is definitely lagging in quality and support for customers.