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NUANCE Dragon NaturallySpeaking 12 Home
  • Verified Owner
  • Owned For: 1 month to 1 year

5 out of 5 eggs Good product, excellent rebate service 02/20/2014

This review is from: NUANCE Dragon NaturallySpeaking 12 Home

Pros: I ordered the product for an older friend who is beginning to have some difficulty in typing. I was a little concerned that it would be too difficult to use because they are not very tech savvy but after the initial setup (which was a breeze even on older hardware) he took to it right away. The program once installed, is very intuitive and was very accurate in the dictation.

I did have a problem with my rebate being initially rejected but it took one 3 minute call to get the issue resolved. To be honest, it was my best experience with a Rebate customer service ever.

I highly recommend this product and will definitely purchase additionally copies.

Cons: Had to make a call to get the rebate resolved, but it was likely a Postal Service problem and not Nuance. Either way it was quickly and easily resolved. No complaints here.

Other Thoughts: I initially purchased the item just to help with writing e-mails but I heard back that he is even using some of the advanced features like opening and closing programs etc. I am really impressed with the ease of use of the program for non-techies.

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Jeremiah D.'s Profile

Display Name: Jeremiah D.

Date Joined: 05/21/03

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 02/20/14
  • Last Review: 02/20/14
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