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This review is from: NUANCE Dragon NaturallySpeaking 12 Home
Pros: I ordered the product for an older friend who is beginning to have some difficulty in typing. I was a little concerned that it would be too difficult to use because they are not very tech savvy but after the initial setup (which was a breeze even on older hardware) he took to it right away. The program once installed, is very intuitive and was very accurate in the dictation.
I did have a problem with my rebate being initially rejected but it took one 3 minute call to get the issue resolved. To be honest, it was my best experience with a Rebate customer service ever.
I highly recommend this product and will definitely purchase additionally copies.
Cons: Had to make a call to get the rebate resolved, but it was likely a Postal Service problem and not Nuance. Either way it was quickly and easily resolved. No complaints here.
Other Thoughts: I initially purchased the item just to help with writing e-mails but I heard back that he is even using some of the advanced features like opening and closing programs etc. I am really impressed with the ease of use of the program for non-techies.READ FULL REVIEW