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UtechSmart 7-Port Superspeed USB 3.0 PCI-E Express Expansion Card with 5V 4-Pin Power Connector for Desktops [ Chipset: Renesas µPD720201 + VLI VL812; 5 Port Outside & 2 Port internal ]
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Easy install, does exactly what it says. I haven't bothered to clock the speed yet and probably won't. I have four WD external drives hooked up to it 2 are 2.0 and 2 are 3.0.these are drives I use for media on a home network to watch movies and listen to music on my home theater and my mobile devices when I'm not home. Everything I play is smooth and seamless running through this card. Also moving content between the drives or downloading to them is a lot faster than I was expecting. I highly recommend this card, you won't be disappointed.

Cons: N/A

Other Thoughts: When I plugged in the card and booted it was picked up immediately by Windows 8.1 and operational. I still installed the drivers off the mini disc to insure 3.0 compatability and speed.

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ASUS Transformer Pad 10.1
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Initially it was a good tablet for what was out at the time I purchased it. It was lightweight and fast.

Cons: I recently had the “pleasure” (sarcasm) of sending my ASUS TF300 tablet to ASUS for repair at my cost, still under warranty. It went to their Phoenix, TX repair center. The problems I had were several bright spots on the screen in the backlight and severe lagging with occasional lockups. I had tried factory reboots and several suggestions from blogs and forums to fix these issues before sending it in and none of them worked. After a little over two weeks including shipping time which was UPS down and FedEx back (about 5 days according to the tracking) my tablet returned. Nothing was fixed and now the battery life is only about 2 hours compared to 5-6 hours before it left. I don’t know what they did but after using ASUS products for many years, everything from motherboards and processors to optical drives for computers to tablets and peripherals, spending thousands of dollars on their products I am now so frustrated and disappointed that I have made my last purchase from ASUS. This is not the way a company should treat their customers especially with all the competition that is out there today. I would not and will not recommend ASUS to my clients, family or friends anymore and I will definitely spread the word on their (for lack of a better word) “pathetic” business practices. No “STARS” to ASUS because even though this is the first problem I have had with them, if you can’t count on them when things go wrong and they actually add to the problems you already have then this makes them unreliable and I cannot afford to disappoint my clients and customers for something an incompetent vendor has done. Before purchasing another ASUS product I suggest you do your research, weigh the pro’s and con’s, and seriously think about what this could cost you in the long run if something does go wrong. We all hope it won't and you may have never before had a problem before but there will be that first time eventually. Just hope you don't have to use their service facility.

To ASUS, I hope you get your act together and stop scamming people and start using professional business tactics or your company will surely suffer the consequences. Never forget that your customers are your income and the future of your company. One disappointed person can cost you thousands in sales and service!

Other Thoughts: Finding peripherals is a little more difficult than for other popular brands driving the prices up a little more than the others.

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WD Elements 3TB Desktop External Hard Drive
  • Verified Owner
  • Owned For: 1 day to 1 week

2 out of 5 eggs False Warranty by WD 07/28/2011

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: Great Drive, No complaints about this drive so far. I have many WD drives and and have never had any major issues. It's quiet and runs smooth. I use it with a media player on my home theater for movies and music and have it linked to my main computer by cat 6. Transfer back and forth from the computer is a little slow but not horrible and streaming to the tv through the media player is smooth as silk, I have never had lag or a stutter from this or my 2 TB. WD drive which I have used for over a year.

Cons: It's not fast but it's a green so don't expect blazing speeds. My complaints are on the Warranty.

The warranty on the ad here states 3 year manufacturer warranty on parts and labor. This was a decision maker for me considering my use doesn't really require fast speed so the Essentials USB 3.0 connection wasn't a necessity it would have been a nice luxury however. The warranty on the Essentials is listed as 2 years so I chose the longer warranty with the slower speed. (See other thoughts)

Other Thoughts: When registering the drive with WD I only received a 389 day warranty. After contacting them a tech sent this email:

Thank you for contacting Western Digital Customer Service and Support. My name is Alvaro G.

The WD Elements has a 1 year warranty. Please refer to the link below for more information about our warranty policy.

http://support.wdc.com/warranty/policy.asp?custtype=end&lang=en

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Alvaro G
Western Digital Service and Support
http://support.wdc.com

Be warned and beware that WD will not honor the warranty that is listed here. I do not no why and as you can see they do not give a reason even after being directed to this page and being sent a picture. This drive has only a 1 year warranty. This is my first major disappointment with WD.

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Andrew B.'s Profile

Display Name: Andrew B.

Date Joined: 05/21/03

  • Reviews: 6
  • Helpfulness: 5
  • First Review: 08/07/09
  • Last Review: 02/19/14
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