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NZXT Avatar S
  • neweggOwned For: more than 1 year

1 out of 5 eggs Do not buy from NZXT 01/02/2012

This review is from: NZXT Avatar S "White w. Black Trim" Laser Gaming USB Wired 1600 DPI Mouse

Pros: The mouse is comfortable, but the customer service was terrible and the original mouse had an common double click problem/failure.

Cons: They stated on their website that customers could return the broken first edition NZXT Avatar mouse to get a new one because it had a very common problem. The mouse would double click randomly and there was no way to fix it.

However, after many emails and phone calls they stopped communication and basically blew me off even though their product had a known problem and they said on the website they they could replace it was a working unit.

This new mouse probably fixed the double click problem, but the company handled the situation very poorly and basically lied on their website. Now I have a useless first edition NZXT Avatar mouse.

Stay away from this company.


Kenneth K.'s Profile

Display Name: Kenneth K.

Date Joined: 08/04/10

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 01/02/12
  • Last Review: 01/02/12
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