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ASUS TF201-B1-GR NVIDIA Tegra 3 1GB Memory 32GB Flash 10.1
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Updating review of "Wife loves it"

Still loves it... even though she's VERY irritated.

Cons: It would loss the internet and not log back on even though she was right next to it. All our otehr Wi/Fi devices worked when farther away including her old Asus Tranformer Prime which has a major crack in the screen.

She called Asus... long story short they the Support staff tried to sell her a $299.99 service plan to fix the issue, fortunately I came home just in time...

Told me that the Kernal was messed up, and my internet had been comprimised... blah, blah... A simple Restore to Factory... type in wifes gmail account info... it's been working fine ever since.

Again, I'm not sure if it's Asus's tablet support or what... but they keep trying to rip us off... I don't like it AT all! Hopefully she calls back and talks to a higher up to tell them the situation.

Caveat Emptor (Buyer beware) I guess that was created specifically for companies like Asus.

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ASUS TF201-B1-GR NVIDIA Tegra 3 1GB Memory 32GB Flash 10.1
  • Verified Owner
  • Owned For: more than 1 year

Pros: Thin, fast... wife still loves it.

We have owned this over a year, the first one the screen cracked. Wife treated it like an egg, so we had no idea what happened... Nothing major at first but just got worse. (see the Con below)

So I bought my wife a refurbished one because MANY of these got returned because the "GPS" issues... we have a GPS, so I don't really care if it works.

Wife loves the keyboard attachment. Extra battery life awesome, can be on it all day and have no issues.

Cons: Attempting to get previous one fixed while under warranty, they would not even give us a rough estimate to get the screen replaced. They said "we are not sure if it's just the glass, could be the screen behind too"

Tried to explain that it would easily recognize our touch over any part of the crack and there was no distortion anywhere on the screen...

Still could not give a low ball cost or the highest possible cost. To have to ship it to a company at your cost under warranty... and have no idea when you will get it back, possible costs beside shipping...

This is the worst possible customer service I have ever seen. So buying a refurbished model, that doesn't have a warranty... no biggy, Asus warranty services isn't worth the paper it's printed on.

Other Thoughts: Only reason I bought a second one, is because my wife had the keyboard. I have a Samsung Note... Love it... she loves it too... Samsung doesn't have the keyboard that attaches and has extra battery power. Asus does.

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Jason H.'s Profile

Display Name: Jason H.

Date Joined: 12/29/12

  • Reviews: 2
  • Helpfulness: 2
  • First Review: 04/22/13
  • Last Review: 06/24/13
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