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Pros: The 7950 is a great chipset. Newegg did a great job handing the situation when the first card arrived doa.
Cons: I've been a MSI motherboard and graphics card customer for years. I think MSI failed on the design with this card. The first one was doa. Seven months later the replacement has died on me. I'm shipping it back to MSI today but at this point I've lost all confidence in this card and its reliability.READ FULL REVIEW
Pros: Neweggs shipping was fast. Hope the RMA is just as fast.
Cons: The card was defective upon arrival. The display port I connected the card to was defective displaying flashing pixels all over the screen on first boot up. In windows the display would turn on and off.
I've been an exclusive MSI customer for about 8 years buying their brand of motherboard and videocard for myself, freinds and families system builds/upgrades. Their products have been rock solid until now.
I'm sure some slip through the cracks but I don't know how this one did considering it was seriously defective upon arrival. Now its costing me $15 to RMA it hoping the replacement works. When I start paying for return shipping I start to consider other brands for future purchases.
Pros: It was fantastic for about 45 minutes. I was loving it. Much nicer than my previous two gaming laptops. A Dell Inspiron 9300 and Gateway 6860. Was also cheaper.
Cons: My hard drive died within an hour. Newegg recommended I call Dell. I called Dell and spent a total of 4 1/2 hours (three calls) with Dell trying to get the hard drive and warranty issue resolved. Dell tech couldn't get their system to process support call. There was some big issue with who I bought the M15x from and warranty. Dell tech finally had "special team" put laptop under my name. I had to put another support call to get warranty date corrected.
Other Thoughts: The laptop is a 5 egg but the hard drive issue and the hassle of trying to resolve an underlying warranty issue between Newegg and Dell makes this purchase a big zero.
I still don't know 100% if the warranty issue has been resolved. They were going to send out a tech for on-site support but they couldn't. The best they could do was exchange the drive and I replace it.