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Razer Sabertooth Elite Gaming Controller for Xbox 360
  • Verified Owner
  • Owned For: 1 day to 1 week

1 out of 5 eggs This controller sucks !!! Beware 01/18/2014

This review is from: Razer Sabertooth Elite Gaming Controller for Xbox 360

Pros: Great selection of features when it works.

Cons: I ordered one of these controllers and it worked fine for one day (day after Christmas). The next day it just shut off in the middle of gaming. I tested it and found that the Break-away cable was poorly designed as it seems to not make a solid connection. I said to myself "Let me give this controller another chance." So, I returned the one I had to Newegg for a replacement (because they charge a 15% restocking fee) and got a replacement one (weeks later). The new one did the same thing after two uses. There's something wrong with the break-away cable, now I have to return this thing and take the 15% restocking fee hit.

Other Thoughts: I don't like the returns/repalcement process with Newegg. They take too long. I once did a return with another but more efficient company and they simply ship your new item the day of your problem while you ship them the old item (with their generated RMA). If you don't send the old item back in enough time then you are just double-charged. That way at least the customer get the replacement product in a timely manner.

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Marcus N.'s Profile

Display Name: Marcus N.

Date Joined: 12/17/13

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 01/18/14
  • Last Review: 01/18/14
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