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Pretec 64GB Secure Digital Extended Capacity (SDXC) Flash Card
  • Owned For: 1 month to 1 year

1 out of 5 eggs Poor product quality matches Customer Service 10/22/2012

This review is from: Pretec 64GB Secure Digital Extended Capacity (SDXC) Flash Card

Pros: High Memory Capacity

Cons: Product Longevity, Quality, Online Resolutions, Customer Service, Cost.

Other Thoughts: I received this card last Christmas. I used it to maybe 1/4 of its capacity before copying out the contents. I then shot more pictures including graduation photos in May. Then I was shooting video for a project when the card failed. I have exhausted all recovery efforts for the grad pictures and just wanted the card replaced. Though a gift I have the receipt. I started contacting Pretec in June. Then I moved and began contacting them again. I contacted Newegg and because it was past 30 days I was out of luck. They suggested I contact Pretec the same way I already had. The card has a one year warranty for the problem, but it seems they are trying to make me run past that deadline before they even return a single email or call. I have researched this issue and it is very, very common. I can understand issues. I know I am not getting some pictures back. I just want a replacement. The total cost back in Nov was $96.51 after taxes and shipping. The price has come down a lot, but for what it cost. I paid about $1.50 a day for the use of this one. NOT buying Pretec again. Just Terrible. Newegg answered all emails promptly but the warranty is not covered through them. Pretetc has never answered despite numerous attempts to contact them through all sources they have listed.

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Andrea M.'s Profile

Display Name: Andrea M.

Date Joined: 08/12/08

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 10/22/12
  • Last Review: 10/22/12
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