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Pros: These motherboards are normally combo incentives, first for us, a AMD 8370E, and now for an AMD8320E. After we detailed our experience with a little corporate ethics advise, for pepper, we received a weak response from the Gygabyte rep who has to mitigate the damage from their Rebate practices, and said call me. However, for $10, we prefer to let every potential kid who might buy their products know, that IF they accept as part of their decision to buy, a promise to pay from Gigabyte, then they should just consider it GONE! and the pain in the stomach area that goes with being cheated, as a no charge extra bonus!
Cons: This is the second time, in two GIGABYTE GA-78LMT-USB3's this has happened, so their record is 100% cheating kids, and other slightly less defenseless buyers, out of their money, and none of honoring promises, they have made to their consumers. New Corporate Advice - Lose the rebates! Sorry, those are the numbers, and actually they are my favorite Motherboard manufacturer on value, if not on total quality, and also the best instance of Customer Service with a repair problem under warranty was with Gigabyte, probably a different Vice President, who studied under State Farm policies. SO, I wish there were someway to be kind with Customer Service department, while bringing this absolute criminal activity to everyone's attention, but it must be dealt with separately. In this case, 10 minutes ago, after waiting for three weeks to be told again, and this time carefully following every rule, because the second time shame on us. we sent them the cutting from the box (which destroys resale) and also eliminates the serial number from the box, so you don't have two copies in case one falls off or gets wet from Cool-It water cooling units leaking, in a 140F, high air flow environment. So, we sent them everything, 20 days ahead of the deadline, and same result. however this time they wrote back another pasted standard denial: Original Model Name & Serial Number Label cut from Retail Box. I know that we cut up our box and sent it to them, staples and taped into the little box, on the form, and this is the return!! ERGO-we conclude - CROOKS. There is no other explanation, because,we are not upset, and exaggerating, (mostly since this is not our first rebate-rodeo) Mostly, because, we KNOW their ways, from the first time this occurred, and SO have done every little detail they asked, and they as Corporate policy, have denied the legally binding "public offer" that they made to sell this merchandise, of course putting into place 5 what are called in the MBA School books (mostly between the lines), but more and more openly as people they think are becoming more desensitized to blatant CORPORATE behaviors, IMPEDIMENTS TO ACTION WHICH CREATE SEGMENTED DEMAND AFTER POINT OF SALE -where corporate criminal culture is required if you want to make $1M+, as a department level head, in any service provider or consumer products company.Well, wrong is wrong, sorry again, I wish there were better things to say, however, these class-less practices overshadow every technical, customer service or advantage that any product or service could possess! And, let's see, to do the math, let's see if you were to cheat every 5th person living in the US, let's just say for round numbers, out of $15 every two years, and Gigabyte has 1/5th of the motherboard market, then you have 20,000,000 X $15 = $300,000,000-Now makes perfect economic sense, where only 0.01% of white collar criminals are punished. Hmmm-Conclusion, buy nothing EVER with a rebate, ...and enjoy the rest of your day. QED
Other Thoughts: Also positive - Thank you Newegg, we and many more rely on this information,to make informed electronics consumer choices, so Bravo! to that Service,...where frankly, I wrote a scathing review for the first case and time this happened with the same board-where it was not honored since it was purchased at Black Friday, and then Gigabyte or the vulture culture firms that they hire to milk, their customers, after the sale, put a 10 day limit, however, it was timed so that with the Sundays, you really only had 5 days. Who would have THUNK they would do that, however, deception is money and we dropped off on the Saturday, Gee we work!! sorry-but they did not honor their promise to pay, if we just followed their seemingly-petty, 5 requirements??! Why, well again in the text books, it is called 'Impediments to Action", and the idea is that if you make it inconvenient, complicated, or just a seemingly waste of good time, then up to 92% of people you promised a $10 to $20 Rebate to, will just go away. Apparently, Gigabyte's contract rebate servicing contract firm's new VP, has determined that if you just lie, then the other 8%, also go away. The first case, as I said is UN-ethical, the second case is criminal.READ FULL REVIEW
Pros: Installed this board at Christmas, replacing an ASUS M5A-99X EVO 2.0, since we wanted the SLI and Android remote control of the ASUS for a HTPC.
And, of course, there was Microsoft with their threats, wanting $179 X2, again, for two Windows 7 Pro licenses, after replacing these motherboards,...but all you have to know is that they do that EVERY TIME (nag, Nag, Nag,..Hey, statistics show that IF you have the ethically challenged corporate pratices to engage in this class of behavior, then 7.8% of people just give in!!, some with a recent death in the family, some with IQs below 100, and some are under legal age of consent, 16, etc.and some are just statistically, like with a recent major car accident of illness of a child and therefor, too busy to overcome this threat in the automatic time frame imposed, once Microsoft BLACKs out their typically, sole computer screen,...FYI, normally you just have to call them, and then eventually after being denied by the automatic system (another 3.6% give in here!! Money, Money, Money),...you can get a new Microsoft unlock code. BTW.
We had a Gygabyte, in the same machine previously, and rotate, based n features and price. And, have heard that ASUS service is less than ideal, since they based their US customer service unit in Taiwan. However on the PRO side, we have never in 10 years, had any reason to call, or use ASUS RMAs, or customer service,...a perfect record. Bravo!
On the other hand, we are VERY familiar with Gygabyte's RMAs and customer service. This is now the 5th board in 3 years, that has had to be mailed, (first time is your expense, BTW), to City of Industry, in California (we know the address by heart at this point).
To say balance positive, They Do on the pros column, Honor. their manufacture's warranties, as we know, for instance, we are on the 4th version of one Motherboard, and as they run out overtime, have a policy of upgrading, the original model, so we have an Intel i7 Assassin.G1, and enjoy the features of a higher end board, it only represents about 6 months of total downtime in three years, that is all.
However, the latest is that after dragging you out for two months (Board bought on Black Friday, and the Denial just came, after two emails saying all was great!), they must be gauging the number of denials based on the profitability of the Rebate program??, or something insidiously commercial as if you ask Customer Service they say, AFTER having you fill out the ridiculously long internet form, then print and pay to mail it to them, they make you in the process cut up their box, reducing resale and in store warranty rights, and then WAIT over TWO Months to get a DENIAL!!??? Sheeeeshh!,..."Well,...OUR REBATES ARE HANDLED BY AN OUTSIDE FIRM", as if it is a touchy subject, and they know about these problems. (!!?).
Ahem, Maybe Microsoft can BUY Gigabyte? Voila, perfect corporate cultural merger.
Cons: See Above, warnings,....But, despite the caveats, WHICH frankly all of the problems with Gigabyte Manufacture's Mail in Rebates (and in fairness, ALL and any negative remarks apply equally to ANY mail in rebates),....the Computer Tech market place is a a BETTER world, for Gigabyte being there, and so, maybe please Gigabyte, look at the practices of your OUTSIDE contracting, mail-in rebate companies, and IF this ever worsening sector is necessary to make money in the segment, then keep a "tight leash" and change them often, to keep them as Honest, as possible.
Other Thoughts: Just a few thoughts for others to be aware of, before entering these situations.READ FULL REVIEW
Pros: Rec'd this card as an RMA from Powercolor frankly, as I had purchased in the day, a Powercolor AX5770 Evolution, and btw, what makes it an Evolution, is that it had the onboard HydralogiX chipset, which was great, in that it would allow, the evil-Nvidia (and overall, we luv:-)<3, Nvidia), however, their Driver override, for no-no-no PhysX, when sensing an AMD product is Evil!),..so, short story, we had that card for like 2+ years of "good use" in tandem with an EVGA 460GTX (also "great" card, though EVGA's poke you-in-the-eye and make fun of your Mom-"non-customer service" is not so hot),...(or sometimes HD5850 and ohh-la-la!, that is a HOT-FUN, combo, and no complaints, but due to Powercolor's insane 3 years warranty, it was RMA'd via Powercolor, for an upgrade, due to scarcity of the unique Evolution card,...so, thank you Powercolor
Cons: What emerges from the below comments, both the intial glowingly good, and then the change at a few months ago, to virtually all bad, is either not so clever/subtle negative comments "plants" from the AMD/Powercolor competition, OR perhaps, is based in our experience, with Overclocking this card, for grins and giggles, and also maxing out benchmark scores on raining afternoons. First, the card can be overclocked using either OVerdrive or Catalyst COntrol Center, until it will glow cherry red, and probably catch fire, but we stopped at "cherry red",...or even, after one experience, after the initial development of the normal progression of AMD video artifacts and screen glitches, etc. that predictably develop when pushing AMD products, too far. Remember - NOTE those core and video clock's Ghz number in OD/CCC, and in the future - don't exceed!
Other Thoughts: So, in short, this is an amazing card in terms of pure color rendition on screen, even our Nvidia 670 GTX cannot come close, and it costs twice the price, also in terms of the true playability measures, that never enter such marketing propaganda as the various benchmarks and game FPS comparisons that are all launched in the time a particular card is "on the shelf" via internet,...this one has smooth deep color, smooth screen rendition, and "keeps up" with any tessellation, screen explosions and story points, perfectly, every time and in every game, period. HOWEVER< for those with a "full throttle or/and die" approach to Overclocking video, once they are shown how,...this is not the card, for you, since it has no safety limit. So, either go up to the edge with a light hand, or don't go near "the edge at all" - Enjoy!READ FULL REVIEW