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Pros: These drives typically cost less than the competition.
Cons: Unfortunately, they fail more often than the Seagate and Western Digital drives that I usually buy,
Other Thoughts: I purchased four of these in January of 2014. Within 4 months, the first one malfunctioned (completely unusable). Now I'm wondering when the other spinning time-bombs are going to explode.
The toshiba support website didn't have my specific product listed for warranty replacement and the support representative on the phone said that was the only way to get a replacement. So support is pretty disappointing, but the links provided here (in the comments) from Toshiba support took me to the right place to get an RMA generated. +1 for Toshiba's comments on Newegg. -2 for Toshiba support in general.