Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
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Pros: Easy to use. Very detailed instructions/data base. Excellent price. Haven't had to use it in real life situation to diagnose a problem but it has the potential to save considerable money/time by avoiding a trip to the auto repair shop.