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Huawei Ascend Y300 Black Dual-Core 1.0GHz Unlocked Cell Phone
  • Verified Owner
  • Owned For: 1 week to 1 month

3 out of 5 eggs Great phone, horrible support 06/27/2013

This review is from: Huawei Ascend Y300 Black Dual-Core 1.0GHz Unlocked Cell Phone

Pros: Beautiful screen, responsive hardware, well constructed. For the price this is an incredible handset running Android 4.1 with all the features expected in its much pricier competitors.

Cons: The Emotion UI forgoes the app "drawer" common to Android and places every app on one of the home screens. They can be moved to folders, or placed on any one of the 5-9 "pages" to get them out of the way.

There is absolute NO support from Huawei Device USA for North American buyers. If you live in the United States, don't expect any help from them if you have a problem. If you try to contact Huawei Device "international" your messages will be ignored. Basically you're on your own if something goes wrong and you will need to return the phone (within 30 days) for a replacement from Newegg. There are no other options.

Other Thoughts: I would give this phone 5 stars for design and features, but since there is no support to be had I'd give it 0 stars. So as a compromise it gets 3 in the hopes that maybe Huawei Device USA will start helping their American customers.

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Cathy R.'s Profile

Display Name: Cathy R.

Date Joined: 09/23/05

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 06/27/13
  • Last Review: 06/27/13
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