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Other Thoughts: Problem remains with accessing the rebate website directly but doing a web search using a popular search engine, goo, I was able to find a web link directly to the get rebate page and the form was then available. Now to install and test the Kaspersky software. BTW- I called the toll free number for the rebateaccess folks and got to a rep. rather quickly. They were friendly and tried to help by testing THEIR access to the rebate website and reported "no problem". This gave me encouragement to continue and it paid off...nice folks.