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Pros: We use these laptops in a package with a product we sell, they have great features for the price and thus far I have not had any issues. 4 USB ports is a major boon for this laptop!
Cons: I am not a huge fan of the flat black finish lenovo/ibm uses, fingerprint marks are a major issue.
Other Thoughts: I have purchases over 30 of these laptops with no issue.READ FULL REVIEW
Pros: This printer is a workhorse, it prints faster with more features than others in its class. It does indeed come with the software CD in my experiences. I have opened and tested 10 or more of these printers, I haven't had an issue yet.
Cons: The printer takes a bit longer than I'd like to realize it has new ink cartridges installedREAD FULL REVIEW