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Cooler Master Nepton 120XL - CPU Water Cooling System, All-In-One Kit with 120mm Radiator and 2 Silencio Fans
  • Verified Owner
  • neweggOwned For: less than 1 day

Pros: None

Cons: 1) Came with 1 of 2 socket 2011 brackets, and three smaller brackets.
2) Can't test because I can't mount it to my CPU without the right brackets
3) Can't test other parts without a way to cool my CPU, so in the mean time, and they are falling out of the return window.
4) No US customer service number listed on the product manual, only EU, Germany, etc.
5) Find US customer service number on their website, call, wait on hold for 5 minutes listening to obnoxious ringing noise, only to be shunted to a voicemail.
6) Leave voicemail for customer service, clearly and slowly leave number and name, never receive a call back.

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Cooler Master Nepton 120XL - CPU Water Cooling System, All-In-One Kit with 120mm Radiator and 2 Silencio Fans
  • Verified Owner
  • neweggOwned For: less than 1 day

Pros: None

Cons: 1) Came with 1 of 2 socket 2011 brackets, and three smaller brackets.
2) Can't test because I can't mount it to my CPU without the right brackets
3) Can't test other parts without a way to cool my CPU, so in the mean time, and they are falling out of the return window.
4) No US customer service number listed on the product manual, only EU, Germany, etc.
5) Find US customer service number on their website, call, wait on hold for 5 minutes listening to obnoxious ringing noise, only to be shunted to a voicemail.
6) Leave voicemail for customer service, clearly and slowly leave number and name, never receive a call back.

Other Thoughts: NewEggs return system is horrible, and they wont expedite a replacement so I can test my other parts before they run out of the return window. Tried to ask to return all of my parts, since I can't test any of them, and the F- customer rep, completely ignored my requests and basically told me "I've issued the RMA, Sorry for the inconvenience, have a nice day." ... Asked to speak to a rep, and was told one will call me back. I'm just going to guess it's not going to be today, based on my previous experience with N.E's CS team.

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Cooler Master Hyper T2 - Compact CPU Cooler with Dual Looped Direct Contact Heatpipes
  • Verified Owner
  • neweggOwned For: 1 day to 1 week

Pros: Cheap

Cons: Fan came DOA

Other Thoughts: I bought this to use in a home made 100w LED application, already snipped the fan connector and thermally adhered the LED to the HS, so... I can't return it... lucky me. Guess I'll remember to test my products first next time.

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Anonymous's Profile

Display Name: Anonymous

Date Joined: 05/23/05

  • Reviews: 38
  • Helpfulness: 14
  • First Review: 08/06/05
  • Last Review: 08/03/15
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