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LIAN LI Lancool PC-K62 Black 0.8 mm SECC, Plastic + Mesh ATX Mid Tower Computer Case
  • Verified Owner
  • Owned For: 1 month to 1 year

1 out of 5 eggs Great case, Terrible support 04/09/2010

This review is from: LIAN LI Lancool PC-K62 Black 0.8 mm SECC, Plastic + Mesh ATX Mid Tower Computer Case

Pros: This case has what all cases should. The build was a piece of cake with all the "toolless" gadgets in it. Very well ventilated and easy to clean filters.

Cons: My case arrived with one defect. The side window has a crack from the bottom/middle mount screw. The box was in good condition and I can only assume it was caused in assembly. I have tried 4 times to contact Lancool on their site, but I have yet to get a response. You would think that a case as great as this would have good follow up support, but no dice. Don't bother trying the phone number on their site either, it's no good as well.

Other Thoughts: I contacted Newegg about this to see if they had a better way of getting Lancool's attention, but they didn't. What Newegg did however, was to offer to send me another case. Too bad I had already built my rig. They even gave me this offer even though the order was more than 30 days old. I would have taken them up on their offer if I hadn't already built the computer. Newegg ROCKS!!!

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CORSAIR DOMINATOR 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMD4GX3M2A1600C8
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: Compared to my last computer, this stuff is lightning fast.

Cons: none

Other Thoughts: Thanks Newegg.com for a great online shopping experience.

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OCZ Solid 2 Series OCZSSD2-2SLD60G 2.5
  • Verified Owner
  • Owned For: 1 week to 1 month

Pros: Size, speed, and was a decent price.

Cons: None

Other Thoughts: This was part of my first build and Newegg.com made this a great experience.

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Marion D.'s Profile

Display Name: Marion D.

Date Joined: 12/15/09

  • Reviews: 3
  • Helpfulness: 3
  • First Review: 03/21/10
  • Last Review: 04/09/10
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