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Brother MFC-8950DW Wireless Monochrome Multifunction Laser Printer
  • Owned For: more than 1 year

3 out of 5 eggs Short life span 05/15/2014

This review is from: Brother MFC-8950DW Wireless Monochrome Multifunction Laser Printer

Pros: when it works, works well

Cons: Post warranty support is pretty poor. Only options given for troubleshooting slow and abnormal behavior was replace the motherboard and/or memory.

We used this unit for about 24-36 months. The last 6 months of its time in production, we fought bouts of slow performance (spooling) and unresponsive touchscreen.

Other Thoughts: I disliked that Brother only offers the Last Firmware on the support page. In my case, I would like the option of flashing older firmware to see if one of them might work better for us.


Steven R.'s Profile

Display Name: Steven R.

Date Joined: 12/28/05

  • Reviews: 1
  • Helpfulness: 0
  • First Review: 05/15/14
  • Last Review: 05/15/14
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