Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Luis R.'s Profile > 
All Reviews
  • Find Reviews
  • Find

Showing Results: Most Recent

LG 47
  • Owned For: 1 month to 1 year

1 out of 5 eggs I am stuck with a Lemon and LG will not take the TV back. 03/15/2014

This review is from: LG 47" Class (46.9" Actual size) 1080p 120Hz LED-LCD HDTV 47LN5400

Pros: Great TV picture. Awesome sharpness.

Cons: My major complaint is the sound. The sound from the speaker is somewhat high pitch with very little base which is understandable considering the flatness of the screen, The solution from LG is to throw in a sound bar. Great idea, but there is a problem. The sound from the sound bar is about average, but the issue is during a cold start power on. From the start, the sound bar worked great with no issues. After a week, I had no sound from the bar after I power on the TV(The TV was off for a day before this). This issue is intermittent (the worst type an issue a customer has to deal with)Since this is a repeatable issue, I played with it enough to isolate the issue is in the sound bar. I called LG for assistance, but their troubleshooting path leads to nowhere. Unfortunately, I threw all of the shipping materials out thinking that a week test is enough. I was wrong. It is important to note that when I use the TV's internal speaker, that sound comes on reliably. I had LG send me replacement parts and a serviceman came and replaced the main board of the TV. Nothing resolve this intermittent audio issue from my sound bar. The issue seems to be a design flaw. Also, It seems that LG is giving me the run around and refuse to take back the TV and give a full refund. This is very unprofessional from a large company like LG. Buyers beware. Their guarantee is worthless. Your better off buying a TV from a street vendor with little or no warranty. I have to see how far up in management I can get to in order to resolve this issue. Also note that their customer service was very rude and obnoxious with me at the start of a conversation. So far it's been 4 months dealing with LG on this issue. I send them message, but the tech support person that I was dealing with will not return my calls. The lesson I got from this experience is LG cannot be trusted if you have a defect product. Save yourself from all this grief. Buy SAMSUNG instead.

Other Thoughts: LG Tech support needs a lot of improvement. They gave me a terrible customer experience. Their warranty is worthless and cannot ne trusted. Someone from high management needs to correct this.

READ FULL REVIEW
LG 47
  • Verified Owner
  • Owned For: 1 month to 1 year

1 out of 5 eggs Great pains dealing with LG Tech Services 03/05/2014

This review is from: LG 47" 1080p TruMotion 120Hz LED-LCD HDTV + Sound Bar 47LN5790

Pros: Update: The TV picture is still great.

Cons: I still have issues with the sound bar. The optical cable and sound bar were replaced. An LG service man came to my house and replaced the main board inside my TV. But nothing resolve this intermittent audio issue from my sound bar. It seems that LG is giving me the run around and refuse to take back the TV and give me a full refund. This is very unprofessional from a large company like LG. Buyers beware. Their guarantee is worthless. Your better off buying a TV from a street vendor with little change of a warranty. I have to see how far up in management I can get to in order to resolve this issue. Also note that their customer service was very rude and obnoxious with me at the start of a conversation.

READ FULL REVIEW
ASUS USB-BT400 USB 2.0 Bluetooth 4.0 Adapter
  • Verified Owner
  • Owned For: 1 month to 1 year

5 out of 5 eggs Great Product 03/05/2014

This review is from: ASUS USB-BT400 USB 2.0 Bluetooth 4.0 Adapter

Pros: There were no issues when I connected the adapter to my laptop with Windows 7. I have a Bluetooth speaker which I use to listen to music and it is linked directly from my laptop with this adapter. There are no static or gaps that I can hear. The audio sounds clear I am happy with my purchase.

Cons: No cons so far

READ FULL REVIEW

Luis R.'s Profile

Display Name: Luis R.

Date Joined: 12/23/01

  • Reviews: 7
  • Helpfulness: 1
  • First Review: 02/01/11
  • Last Review: 03/15/14
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau