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Hanns·G HZ251HPB Black 25
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Great in the beginning.

Cons: Some dead pixels, and then lost the ability to show the color white.

Other Thoughts: Stay away from this brand. I now own two, and both are problematic. I'll just deal with the first one. Seemed fine out of the box, other than a 3/8" vertical line of dead pixels near the top. Not worth the trouble sending back, so I didn't. Six months in, I added another, and immediately noticed that this one had never been showing white as true white. Shows it as an off-white, dirty-white, or eggshell color. Hard to explain here. Got an RMA # from HannsG (trouble just getting that, frankly) and two weeks later got the monitor back in a plain box, with no paperwork, and neither problem fixed. They can't tell me what was done, or who worked on it. After a month of phone calls (at least 12 calls), and promises (each time) that a supervisor would call me back after investigating, I finally gave up. They simply can't be counted on, so I will never buy this brand again.

Kudos to Newegg (as always) who credited me with a huge chunk of the shipping charges, which they didn't have to do.

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Leonard C.'s Profile

Display Name: Leonard C.

Date Joined: 06/07/06

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 07/09/11
  • Last Review: 07/09/11
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