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KASPERSKY lab Anti-Virus 2013 - 3 PCs
  • Owned For: 1 month to 1 year

1 out of 5 eggs Customer service worthy of the worst companies 03/12/2013

This review is from: KASPERSKY lab Anti-Virus 2013 - 3 PCs

Pros: Works until something changes.

Cons: Cannot move it to another system.
Customer support is nonexistent.
Kaspersky continues to support gadgets which are a known security vulnerability.

Other Thoughts: I installed this on three systems. Everything seemed to work fine at first.
One thing that Kaspersky got wrong and refuses to change involves its use of a gadget. In 2012 Microsoft announced that gadgets were a security vulnerability and offered a FixIt to disable them completely (search on Microsoft's web site for "Microsoft Security Advisory 2719662"). Other anti-virus vendors, e.g. Norton and F-Secure, eliminated them from their products as a result. But Kaspersky retains their gadget. I sent them an email asking about this and received an irrelevant automated reply. I responded to this email as the bottom of their email suggested, but no one ever responded. I uninstalled their gadget via Control Panel and installed the FixIt, with Kaspersky seeming to continue to work, but the absence of the subject on their web site says a lot about their professionalism or lack thereof.
I needed to move one copy of Kaspersky to another PC. So I uninstalled it and rebooted, expecting it to communicate with the mother ship as other anti-virus products do. But when I tried to install it on the new PC, I was informed that all licenses were used. Unlike with Norton's Account Management, there is no way to modify the list of licenses online with Kaspersky. I sent an email to them and received another irrelevant automated response. And of course they never responded to a follow-up email.
Avoid Kaspersky and use products from vendors which actually respond to emails, like Bitdefender, Norton, and F-Secure.

Koutech Dual Channel USB 3.0 PCI Express Card w/ USB3 ICC & 15-pin SATA Power Connector Model IO-PEU235
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Works with no device driver drama.

Cons: Someone should tell Koutech that "PEU" has a humorously negative connotation, but only for native English speakers.

Other Thoughts: I am the same person who wrote the "Really Koul-tech" review before (with a handle of "two-PC man"; I must have been drunk when I thought that one up). I wanted to add a few thoughts.

I have Intel motherboards (DH67CL and DH67BL) which already have the same Renesas/NEC UPD720200 chipset as the Koutech PEU235. So all I have to do is install the card and reboot and Windows will find the driver because it is already installed because of the Intel on-board chip.

But there is a possible problem with device drivers. Koutech offers the version of the Renesas driver on its website (I never looked at the one on the cdrom). However, Intel's DH67 boards will not allow the use of that driver; they want to use only. If you are building a system with an Intel board with that chipset, use the driver, not the newer Koutech one. Everything will still run okay.

If your board does not have the Renesas/NEC UPD720200 chipset, ignore the above paragraph and use the newer driver.

SIIG USB 3.0 4-Port PCIe i/e Model JU-P40212-S1
  • Verified Owner
  • Owned For: 1 month to 1 year

5 out of 5 eggs The best USB 3.0 add-on card 01/28/2013

This review is from: SIIG USB 3.0 4-Port PCIe i/e Model JU-P40212-S1

Pros: This card is stable and reliable. Unlike other brands, you can mount it and forget it. Even if you need to re-install the OS, you just need to load the TI driver. This card is a real workhorse. I own three of them.

Cons: The only con is that SIIG does not make a similar card with a 20-pin motherboard connector and the same TI chipset. Why, SIIG, why do you torture us so?

Other Thoughts: As I mentioned in the cons above, it is a real shame that SIIG does not make a card using the same TI chipset, but with two external ports and an internal 20-pin motherboard connector. I have tried other cards with an internal 20-pin motherboard connector and none of them are of the same quality. I have seen all kinds of problems with device drivers with those other cards. It is not just the TI chipset, as another brand of card uses that same chipset but installation is not pleasant. SIIG got it right with this card.

By the way, SIIG's website offers the v1.12.18 driver, but the newer v1.12.24 driver is available on TI's website. I use the newer driver and have seen zero problems.

Install the card first and then install the device driver.


Pete P.'s Profile

Display Name: Pete P.

Date Joined: 09/15/11

  • Reviews: 10
  • Helpfulness: 6
  • First Review: 05/01/12
  • Last Review: 03/12/13
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