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Thermaltake VP500M1N2N Black SECC ATX Full Tower Computer Case
  • Verified Owner
  • Owned For: 1 month to 1 year

3 out of 5 eggs Modifiable if you are able - an update 07/03/2014

This review is from: Thermaltake VP500M1N2N Black SECC ATX Full Tower Computer Case

Pros: See my previous review.

Cons: Front USB ports are too shallow. Can't push the USB plugs all the way in. That's cheap. Trying to push a flash drive all the way in, I broke one of the supports to the circuit board that holds the USB ports. Bad design and bad design precedent in the front panel. Fixed the break, but not the shallowness, with hot glue. Headphone and mic plugs go all the way in, why not the USB plugs?

Other Thoughts: Another product, Thermaltake's "Thermaltake Urban S71 VP500M1W2N Black SECC ATX Windowed Full Tower Chassis" is almost the same as this one. I inserted a cross-reference as a review for that case. Buyers complained about the "cheap plastic". I haven't seen that but it could have been designed to fit together more firmly. On the other hand, the precision of the fit is very good and I'm unlikely to break the pegs off.

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Thermaltake Urban S71 VP500M1W2N Black SECC ATX Windowed Full Tower Chassis
  • Owned For: 1 month to 1 year

3 out of 5 eggs See my review of the non-window case 07/03/2014

This review is from: Thermaltake Urban S71 VP500M1W2N Black SECC ATX Windowed Full Tower Chassis

Pros: Thermaltake VP500M1N2N Black SECC ATX Full Tower Computer Case

Cons: Thermaltake VP500M1N2N Black SECC ATX Full Tower Computer Case

Other Thoughts: This case is has a window in one panel. Mine does not, otherwise it's almost the same. Go see my review. The review is a bit long but I fixed the front door. You might want to do the same.

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Thermaltake VP500M1N2N Black SECC ATX Full Tower Computer Case
  • Verified Owner
  • Owned For: 1 month to 1 year

3 out of 5 eggs Modifiable if you are able. 06/19/2014

This review is from: Thermaltake VP500M1N2N Black SECC ATX Full Tower Computer Case

Pros: Usable. Would have given four eggs if I did not have to put so much work into the case. Would have given five eggs if I didn't have to put any. Design is 4.5 eggs. Engineering is 3 eggs. Production is 4 eggs. I like this case a lot now that I have "fixed" it. It looks good, it's quiet, It will handle almost any ATX board. Plenty of space. Plenty of air flow. Drives are spaced apart for cooling. Enough room behing the motherboard for cabling. Toolless hard drive bays actually work for me. Controls, USB ports, and audio ports on top front or in front at top so I can easily access while the case is on the floor next to me. It's a floor case, it's big, it's heavy and I wanted that.

Cons: (Read to the end!) Maybe the price for what you get. Design could have placed the fan filters better. Not sure why you need them where the air exits the case. Side panels' fit and finish could be improved but this is usually an issue with most cases. Mail in rebate is flawed, needs some user interface kindness.

Production can be faulted for the excessively long and poorly routed fan cables. I was disappointed enough to put a lot of work into shortening and rerouting them - had to disassemble part of the front panel, cut and add new connectors, a serious disadvantage.

The front door didn't work!!! Engineering failed to understand and correct the dimensions of the aluminum insert in the removable door resulting in many buyers of this case and the windowed alternative just leaving the door off. The door would fall off if opened to access the optical drives because it popped out of the hinges. The door was warped, curved and this caused the fall. It took me a while to determine why the door was warped. The solution has two factors: the misfit of the aluminum panel (it needs to be about a millimeter shorter in the vertical dimension) and the glue that holds in. I carefully pried the top edge out just so it barely went past the top edge of the plastic back and then used a heat gun and weights to straighten the door out. This all took several tries to get it just right, probably because I didn't want to ruin the appearance of the door. I suppose you could pop the bottom out instead, but for a reason I don't remember I decided that doing it at the top would look better. Now all you can see that looks different is a shiny edge at the top of the aluminum insert. It actually looks nice and the door has worked perfectly for months.

Mail in rebates - don't you just hate them? It's great to save money but the time involved might be hard to justify. Minor complaints: no packing slip which would have been useful for the rebate. Rebate instructions, which usually must be followed strictly or you get none, asked me to sign rebate form but there was no designated place to sign, no USPS mail address given and of 6 items, no instruction to mail the items in. Found the address in the Privacy agreement. Terms did not give address, tie agreement to receipt of materials.

Other Thoughts: I'm a fan of Thermaltake. They have a mind for innovative solutions, especially when it comes to more for less. I hated to see this case, especially the windowed version, get so many very bad reviews. People react emotionally to details, so I wanted to show why and for the mechanically able, the how. But most importantly, I want Thermaltake to see where impatience in their managing attention to detail is giving them a bad reputation. All I can do is say if you work for Thermaltake, take pride in every product you work on. If you are under pressure, push back. Raise the bar.

All in all, because I have the time and love to fix things, I'm attached to this case for some time now. I chose this case over a certain German manufactured case because I could not get all the features I wanted in the same case for a reasonable price. If price were no object, I might have bought their most expensive case.

And for newegg, well, I have photos, not videos. Videos are time sinks. It's faster to take and annotate or even look at revealing photos than it is to make a good video, or watch a poor one. There's just too much unnecessary talking in a video. I can read faster.

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Jon K.'s Profile

Display Name: Jon K.

Date Joined: 09/10/01

  • Reviews: 2
  • Helpfulness: 0
  • First Review: 01/08/14
  • Last Review: 01/14/14
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