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Dell S2340M Black 23
  • Verified Owner
  • Owned For: 1 month to 1 year

2 out of 5 eggs Newegg Good- Dell Not So Good 01/24/2014

This review is from: Dell S2340M Black 23" 7ms (GTG) Widescreen LED Backlight LCD Monitor IPS 250 cd/m2 1000:1

Pros: Beautiful monitor, elegant design, excellent video quality when it worked. Perfect complement to my Mac Pro tower. New Egg delivered product as described, quickly and without hassle.

Cons: I do not believe I will purchase another Dell monitor, ever. To begin with there is no service tag as shipped from New Egg. Before you purchase anything Dell, try to find one spec of warranty information on their site: for monitors you find it is non-existant. A service tag is required and monitors not bought through Dell (I gather) do not have the tag. You cannot even begin to engage a "chat" with tech support without the tag. You cannot see warranty info without a tag. You cannot request service without the tag. You, in fact, do not have support for your product. So it is a gamble. My monitor exhibits the same problem listed in other reviews, ie discoloration right side, grainy pixilation, poor video quality, uneven hue and color saturation. For video and photo apps the monitor is nearly worthless to me. Worse, I have no way to get it serviced. Paid just under $200 and I feel as though I have wasted my money. I've got ten-year-old Samsung monitors that function as well as they did date of purchase. This dog lasted less than a year. Avoid. It is inexpensive; it looks nice; it is NOT a reliable monitor. And worse, Dell monitor support is a sham. I have bought my last Dell.

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David J.'s Profile

Display Name: David J.

Date Joined: 01/19/04

  • Reviews: 1
  • Helpfulness: 1
  • First Review: 01/24/14
  • Last Review: 01/24/14
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