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Corsair Vengeance 1100 3.5mm/ USB Connector Supra-aural Communication Headset
  • Verified Owner
  • Owned For: 1 day to 1 week

1 out of 5 eggs Horrible Customer Service 01/27/2013

This review is from: Corsair Vengeance 1100 3.5mm/ USB Connector Supra-aural Communication Headset

Pros: Made a review earlier under the name Fred. Disregard it now.

Cons: Horrible customer service I made a mistake with the SN on the item when sending it out on the RMA. I had a Corsair M60 mouse and this headset in the same box. Take note I have not shipped them out yet at the time, and I had a accidentally put the M60 Serial number on the Corsair 1100's RMA case. So noticing my error I called Corsair Customer service and asked them what to do the lady on the other end of the phone told me to send both items anyway they'll note the issue and help me replace both the mouse and the headset.

Couple weeks later I get the mouse back but the headset is no-where to be seen. I call the customer service again and I end up talking to a lady again(unsure if its the same one from before) I told her my situation and she said it should ship out tomorrow.... I check 3 days later and the RMA status is still the same they did not get the item. She did say they received the item but its got the wrong SN. Proceeds to tell me they will send it out the next day.... I'm going to call on Monday with many complaints. Do not buy this product breaks easily even with careful/light use. Customer Service shrugs you off to get you off the line as soon as possible.

Other Thoughts: Would not recommend to a friend.

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OCZ Vertex 4 VTX4-25SAT3-256G 2.5
  • Verified Owner
  • Owned For: 1 month to 1 year

Pros: Great speeds new firmware certianly helps!

Cons: None

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Nikon Coolpix S9300 26316 Red 16 MP 18X Optical Zoom 25mm Wide Angle Digital Camera                                                                                      HDTV Output
  • Verified Owner
  • Owned For: 1 day to 1 week

Pros: Bought it for my mother she loves it.

Cons: None so far

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Jeff H.'s Profile

Display Name: Jeff H.

Date Joined: 11/26/09

  • Reviews: 28
  • Helpfulness: 5
  • First Review: 12/13/09
  • Last Review: 01/27/13
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